Privacy Policy | Spogen Pvt Ltd

Spogen Pvt Ltd values your privacy and is committed to protecting the personal information of our business customers and prospects. As a B2B sports manufacturer (goalkeeper gloves, team bags, soccer balls) serving U.S. and international clients, we collect only the information needed to provide quotes, fulfill orders, and improve our services. In keeping with industry practice, we collect basic contact and company details when you request a quote or inquiry. For example, our forms ask for your name, email, company name, phone number, and any details needed to prepare a quote or process an order.

Information We Collect

Contact Details: When you fill out a request form or quote inquiry, we collect information like your name, company, email address, phone number, and shipping address as provided. (This is typical: as one site explains, it may collect “personal information such as: Name, contact information such as your email address” and order or delivery details.

Order/Quote Details: We also collect information about the products you want (e.g. glove sizes, quantities) so we can prepare an accurate quote or fulfill an order.

Other Information: If you communicate with us (email or phone), we may keep records of your messages and our responses, and we may ask for additional details needed to meet your request.

How We Use Your Information

We use the information you provide to operate our business and serve you better. For example:

• Providing Services: We use your contact and order details to create quotes, process orders, ship products, and deliver services. As one sports equipment site notes, customer data is used to provide products and services, including “shipping, and delivering your orders. We keep your information on file so we can efficiently manage your orders and respond to any questions.
• Analytics & Conversion Tracking: We use Google Analytics and similar tools to understand how visitors use our website and to measure ad and quote-request conversions. We may use Google Ads conversion tracking or pixels for marketing. For example, many companies use “analytical cookies” that “enable collecting anonymised data about user behavior” so they can analyze and improve website functionality.
• Business Operations: We may use your information for internal needs such as billing, accounting, security, and improving our services. This includes fraud prevention and quality control. We will not sell your personal information or share it with unrelated third parties for marketing. Any use of your data will be consistent with this policy and disclosed purposes.

How We Use Your Information

Our website uses cookies and similar tracking technologies for the purposes above. Cookies are small text files stored on your device. We use:

• Analytics/Performance Cookies: To collect anonymous usage data so we can analyze and improve our site. For example, our site uses cookies that “enable collecting anonymised data about user behaviour” to improve site functionality and user experiencere.
• Necessary Cookies: To enable basic site functions (like login or form completion).
• Marketing/Advertising Cookies: To remember your preferences and to serve relevant ads or measure ad conversions.

You can control cookies in your browser. You may delete or reject cookies at any time. (Keep in mind that without some cookies, certain features of our site may not work properly.) As one company’s policy explains: “You can delete cookies at any time… You can also change the settings on your computer to reject cookies. If you choose to reject cookies, you may not be able to use some features of our services.

Sharing and Disclosure

We will never sell or rent your personal information. We share your data only as necessary to run our business:

• Service Providers: We share order and contact information with third parties who help fulfill your order (such as shipping companies, customs agents, freight forwarders, and payment processors). For example, we may need to provide your shipping address and order details to a carrier so your products can be delivered.
• Legal Requirements: We may disclose personal information when required by law or to protect our rights. We follow a strict policy: we will not share or distribute your personal data without your consent unless we are compelled by a court order or legal requirement. In the words of one privacy policy: the company “will not sell, assign or distribute personal information… unless required by a judge with a court order. We also may disclose information if we believe it is necessary to detect or prevent fraud or illegal activity, or to comply with regulatory obligationS.
• Business Transfers: If Spogen is ever involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity. In that case, we will ensure the new owner agrees to protect your data under similar terms.

International Users

Spogen Pvt Ltd is based in Pakistan, but we serve businesses worldwide, including the U.S. If you are located outside Pakistan, please note that your data will be transferred to and stored in Pakistan (and possibly other countries where our service providers operate). By using our site or services, you consent to this transfer under applicable laws. If you are in the U.S., you may have specific rights under local laws (such as the California Consumer Privacy Act). We will honor any legal requests we receive from U.S. authorities or data protection authorities in other countries, as required.

Your Choices and Opt-Out

You may review, update, or correct your personal information at any time by contacting us. You can also opt out of marketing communications. For example, if you have subscribed to our newsletter or promotional emails, you can unsubscribe at any time by following the instructions in those emails. Disabling cookies or clearing your browser cookies will stop tracking by cookies, but it will not affect personal data you have already provided.